Privacy policy
Last updated: 13th June 2025
This Privacy Policy describes how ASTRO DARAUJO (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from astrodaraujo.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
• Contact details including your name, address, phone number, and email.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information including your username, password, security questions, and other information used for account security purposes.
• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
• Astrological information including your date of birth, time of birth, and place of birth, which you provide for the purpose of receiving astrology readings.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
• Companies who support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
• When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also see the section below, Third Party Websites and Links.
How We Use Your Personal Information
We use your personal information for the following purposes:
• Providing Products and Services: To provide you with the Services, including processing your payments, fulfilling your orders, sending notifications related to your account or transactions, creating and managing your account, arranging for shipping, facilitating returns and exchanges, and other features and functionalities related to your account.
• Astrology Readings: We use your date of birth, time of birth, and place of birth solely for the purpose of generating personalized astrology readings and reports as requested by you.
• Marketing and Advertising: For marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
• Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. You are responsible for keeping your account credentials safe.
• Communicating with You and Service Improvement: To provide you with customer support and improve our Services.
Legal Basis for Processing Your Personal Information
We process your personal information, including your astrological information, based on the following legal bases:
• Contractual Necessity: Where processing is necessary to provide the astrology services you request.
• Explicit Consent: Where you provide your date of birth, time of birth, and place of birth for astrology readings, we rely on your explicit consent.
• Legitimate Interests: For purposes such as marketing, service improvement, and security, where these interests are not overridden by your data protection rights.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see Shopify’s Cookie Policy. We use Cookies to power and improve our Site and our Services, to run analytics, and to better understand user interaction with the Services. You can set your browser to remove or reject Cookies, but this may affect your user experience.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
• With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners to provide services and advertise to you.
• When you direct, request us, or otherwise consent to our disclosure of certain information to third parties.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations, to enforce terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We are not responsible for the privacy or security of such sites.
Children’s Data
Our Services are not intended for children under 16 years of age. We do not knowingly collect astrological or other personal information from children without parental consent. If we discover that we have collected information from a child under 16 without consent, we will delete it promptly.
Security and Retention of Your Information
We use reasonable security measures to protect your information. However, no security measures are perfect or impenetrable. We retain your personal information, including astrological information, only as long as necessary to provide the requested services, comply with legal obligations, or resolve disputes. You may request deletion of your personal data at any time by contacting us.
Your Rights
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances:
• Right to Access / Know: Request access to personal information we hold about you.
• Right to Delete: Request that we delete personal information we maintain about you.
• Right to Correct: Request that we correct inaccurate personal information.
• Right of Portability: Receive a copy of your personal information and request transfer to a third party.
• Right to Opt out of Sale or Sharing or Targeted Advertising: Direct us not to “sell” or “share” your personal information or to opt out of targeted advertising.
• Restriction of Processing: Ask us to stop or restrict our processing of personal information.
• Withdrawal of Consent: Withdraw your consent for processing your personal information, including your astrological information, at any time.
• Appeal: Appeal our decision if we decline to process your request.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We may need to verify your identity before providing a substantive response to your request.
We will not discriminate against you for exercising any of these rights.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response, you may have the right to appeal or lodge your complaint with your local data protection authority.
International Users
We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant UK authority.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at info@astrodaraujo.com or contact us at:
9 Candish Court
Miles Road
London
N8 7FR
N8 7FR
England
GB
For the purpose of applicable data protection laws, unless otherwise stated, we are the data controller of your personal information.